Notification Preferences

You can configure which emails and in-app notifications you receive using the Notification Preference page in Settings. The Notification Preferences page shows a list of all insurance companies where you can individually set preferences for email and in-app notifications for Appraisal Assignments, Supplement Assignments, Estimates, and more.

Note: Some insurance companies may require shops and staff appraisers to receive certain email notifications. Check your Workflow Guides for requirements from your insurance company partners. Mitchell Connect may also prevent you from disabling certain notifications required by the insurance company.

How to

  1. On the navigation pane in Mitchell Connect, click Settings.
  2. On the Settings page, click Notifications.
  3. Insurance company names appear on the left of the page. Click the insurance company name.

  4. In the Email column, turn on or turn off the toggle next to notification type:
    • Activate an email Notification: Active notifications toggle show green.
    • Deactivate an email Notification: Inactive notifications show gray.

  5. In the Email Recipients column, click the link next to a notification type to add or remove email addresses.

  6. In the Email Recipients window, add or remove email addresses as needed.

  7. When you are finished making changes, click Done.
  1. On the navigation pane, click Settings.
  2. On the Settings page, click Notifications.
  3. Insurance company names appear on the left of the page. Click the insurance company name.
  4. Click Recipients under the Email Recipients column.
  5. In the Email Recipients window, scroll down to the Active User Accounts section and select or clear the check box next to the user account you want to add or remove. You can scroll down through the list or type a name in the Search by name or email field.
  6. Click Done when you are finished making changes.

  1. On the navigation pane, click Settings.
  2. On the Settings page, click Notifications.
  3. Insurance company names appear on the left of the page. Click the insurance company name.
  4. Click Recipients in the Email Recipients column. The Email Recipients window appears.
  5. Click Add Recipient(s).
  6. Enter the email address and contact name in the corresponding boxes, and then click Save.

  7. Click Done when complete.

You can update the Notifications settings in Mitchell Connect on the Notification Preferences page. You can apply these settings to individual insurance companies. To view the Mitchell Connect notifications from any page in the application, click the Bell icon at the top of the page.

  1. On the navigation pane in Mitchell Connect, select Settings.
  2. On the Settings page, click Notifications.
  3. Insurance company names appear on the left of the page. Click the insurance company name.
  4. In the In-App column, turn on or turn off the toggle next to the notification type:
  • Activate an In-App Notification: Active notifications toggle shows green.
  • Deactivate an In-App Notification: Inactive notifications toggle shows a gray bar.

  1. Click Done.