Browsing for Resources

Select Artifacts

Select Staff for resources within your company or Non-staff for third-party or contracted resources.

If you select Non-Staff, another list may appear so you can limit the list to include only certain types of resources, such as appraisers or body shops.

The hierarchy of the company's organization. Some options may not have individual items to select.

Search Results

The resource's name.

The resource's identification number.

The resource's category (staff, non-staff, body shop).*

The resource's physical address.

The resource's telephone, fax, and e-mail address.

Any comments entered for the resource by your administrative user. (Shop only)

Click to select the resource and return to the previous window.

Click to cancel any selections and return to the previous screen.

A system defined (i.e., not your) e-mail address.

Enter the caller's e-mail address. You can enter additional e-mail addresses separated by either a comma (,) or semicolon (;). Only the first e-mail address is visible to the recipients.

Select this check box to receive a copy of the e-mail message. This is recommended so you can see what the caller sees.

The subject of the outgoing message is pre-populated. If necessary, you can edit the subject of the message.

Enter any additional text you think the caller would find helpful or even a personal greeting.

Select this check box to include a link to the map in the e-mail message.

Select this check box to include a link to the directions in the e-mail message. (Only available if you enter the caller's full street address.)

Click to send the resource details to the recipients.