Configure Account Settings in the My Account Window
The My Account window provides access to your password, start page, email, and journal preferences.
How to
- In the system bar, select My Account to open the My Account window.
- Select Change E-mail.
- Enter your current password.
- Enter your new email preference, then enter it again in the email confirmation field.
- Select Save.
When you sign in, WorkCenter always opens to your chosen start page. You can pick a different start page in the My Account window.
- In the system bar, select My Account to open the My Account window.
- Select Change Start Page.
- Select a page from the list of options. Each page in the list has a type and short description to help you choose.
- Select Save.
Note: Select Restore Default to clear your selection and set your Start Page to the system default.
- In the system bar, select My Account to open the My Account window.
- Select Change Password.
- Enter your current password.
- Enter your new password, then enter it again in the password confirmation field.
- Select Save.
Your security question protects your account. Only someone who knows the answer can reset your password. You can pick a different security question in the My Account window.
- In the system bar, select My Account to open the My Account window.
- Select Change Question / Answer.
- Enter your current password.
- Select a security question from the list, or select Create your own question and enter your security question in the field.
- Enter your answer to the secret question.
- Select Save.
Use the journal to record notes related to a claim or to a specific suffix. Access to journal entries is set to private by default, but you can change it so that others can see the entries.
- In the system bar, select My Account to open the My Account window.
- Click Change Journal Preference.
- Enter your current password.
- Select Private or Public.
- Click Save.
Reference
| Name | Description |
|---|---|
| Organization ID | The two-character company code assigned by Mitchell. |
| User ID | Your personal identification. |
|
If you forget your password, we'll send reset instructions to this email address associated with the account. |
|
| WorkCenter Start Page | The initial page shown when you sign into WorkCenter. |
| Password | Your password to sign into WorkCenter |
| Security Question | Used to verify your identity if you forget your password. |
| Answer | The answer to your security question. |
| Journal Preference | Your current access preference for new journal messages. |

