Editing a Suffix

This topic describes the screens and components associated with editing suffix details.

How to

  1. If you are not already viewing a suffix, check your Work Queue, or search, for assignments. Then, open the estimate and view the Suffix.

  2. Click Edit Suffix.

    3. The Edit Suffix Details window appears.

  3. Update the suffix by changing any of the items in the window.

  4. Click Save to save your changes, or Cancel to close the window and return to the Claim Details window.

Reference

Suffix (Number)

Coverage Type

You cannot edit this number.

Suffix ID

You cannot edit this number.

Status

Select the status of the claim from the list.

Loss Description

Add any details to explain or describe the loss.

Claimant

Name, Address, Phone, e-mail, and Fax

Claimant's contact information.

Contact Preference

Select the claimant's preferred method of contact from the list.

Vehicle

VIN

The vehicle identification number.

VIN Decode

Click to automatically select the vehicle's year, make, model, and other details.

VIN not available

Select if you do not know the exact VIN.

Vehicle details

If you do not know the VIN, you can enter the vehicle details by selecting from the following lists: Vehicle Type, Year, Make, Model, Sub-Model, Body Style, Engine, Transmission, Drive Train, Mileage, and Exterior Color.  If you decode the VIN, this information is selected automatically.

Inspection Date

Enter the date or click to open the calendar and select a date.

License Plate

Enter the license plate number, then select the registration State from the list.

License Expiration

Select the Month and Year from the lists.

Damage

Select the various aspects of the vehicle damage from the following lists: Drivable, Prior Damage, Primary POI (Point of Impact), and Secondary POI(s) (Cntrl+click to select more than one).

You can also enter a text description of the damage.

Vehicle Location

The address where the vehicle is located and contact phone numbers of the person at that location.